Quality is measurable also in the case of software. In fact, cmms software process improvement has no starting or anchor points in business goal decomposition, from the strategic level towards the lower operational process levels. Pdf production and maintenance of goaloriented software. The goaloriented person motivates the group towards the unified goal whereas the processoriented person makes sure the goal is achieved in the best possible way. A set of metrics, based on the models, is associated. The e4 measurement process is governed by isoiec 15939 3, a standard that summarizes how to plan and implement a measurement process. This technical note describes how to use the two methods in tandem. If the address matches an existing account you will receive an email with instructions to reset your password. Gqm, the initialism for goal, question, metric, is an approach to software metrics that has been promoted by victor basili of the university of maryland, college park and the software engineering laboratory at the nasa goddard space flight center after supervising a ph. A wellknown and popular software measurement approach is the. Likewise, process oriented people are folks who strive and fight and move because theyre looking to improve. Victor bassili defines a topdown, goal oriented framework for software metrics. Production and maintenance of goaloriented software. Requirements conflict has been an important focus for re research.
Both of these people will achieve their goals, but unlike process oriented people, goal oriented people run the risk of getting to a goal and then sitting there, happily resting on their laurels. Journal of emerging trends in engineering and applied sciences jeteas 1 2. Methods are suggested that can be used to design a repeatable measurement process that is focused on goal setting, data analysis, and decision making rather than on just data collection and numbers. Metrics for object oriented design software systems. Process goals, on the other hand, are all about the process. The suggested mmlc results into an integrated component of the management. As mentioned by kemsley 1 social bpm may change the very nature of. A goaloriented person and processoriented person work handinhand. In the end, measurement with supporting indicators is implemented. Functional suitability measurement using goaloriented. This is possible by collecting quality and productivity data and then analyzing and comparing these data with past averages in order to know whether quality improvements have occurred. In contrast, goaloriented approaches to software development start with an early requirements step that focuses on modeling stakeholders goals, and deriving from these functional and nonfunctional requirements through a systematic process 24, 5, 19, 23. The nfr project proposed a processoriented framework for modeling software qualities.
Although the importance of measurement is a shared issue, many software organizations encounter difficulties and strive to define and adopt measurement plans. Psm also includes a process for choosing appropriate measures based on the. It approaches software measurement using a three level model. Software product metrics goaloriented software product measurement. If you have a goal or, ideally, several goals which you recently accomplished and are related to the role for which you are interviewing, these are the ideal goals to reference in answering the question. In this work, we have integrated research results of business process performance measurement into software process performance measurement with the aim to foster goaloriented and balanced metrics.
Goaloriented measurement following the goalquestionmetric gqm approach was applied to monitor the establishment of the cm process. It was decided to apply the new process to one of the most important products of sia, which deals with the development of a new generation of networking software. The question technically only requires a yesno, but you should answer it affirmatively yes, then follow with an example of a. Productfocused software process improvement pp 455457 cite. To this end, goal oriented measurement models, such as goal question metrics gqm, have become essential for assessing desired quality and for enacting software process improvement spi. Furthermore, the paper will describe the use of a goaloriented method in the early stages of program development when goals focus on process, i. Weiss work was inspired by the work of albert endres at ibm germany. Widely known as management by objectives, goaloriented performance appraisal is an evaluation method for employee job performance. On the other hand, it can turn out during the specification of a measurement goal that the software processes are not yet clearly defined. Define a set of questions that must be answered in order to achieve the goal. Usually, the object that is subject to measurement is an entity in the dpm, and the quality focus of the measurement goal is specified by some of the entitys attributes. In the context of industrial projects, he has worked for several organizations from the aerospace, finance, and services domains on topics from the area of.
Software measurement software process and measurement. Continuing with the example goal of weight loss, you might make a process goal of going to the gym 4. Innovation characteristicsfeatures that should typically be taken into consideration in a project. Peter drucker first introduced the mbo concept in his book the practice of management, published in 1954. They are about doing the right thing, regardless of the outcome, knowing that the right activities will lead you to ultimate victory. Although the importance of measurement is a shared. Goal question metric paradigm information technology essay.
We find plenty of both actionoriented and resultoriented goals, often mixed together, in strategic plans and operational plans in all sectors and industries. Critique and case study from drug abuse treatment 45. This report presents guidelines for establishing a measurement process as part of an organizations overall software process. The paper suggests a goaloriented measurement model life cycle that, starting out from the highlevel organizational goals, drives software organizations towards a structured process to deal with measurement models. Although similar to other modern process models, gdp is primarily focusing on identifying goals before setting the requirements and explicitly utilizing the bottomup design approach the following sections are based on the paper goaldriven software development where the gdp concept. Goaloriented definition in the cambridge english dictionary. Software measurement is about measuring attributes of the process, product, and resources in software. These can be successively decomposed into lowerlevel goals and softgoals and ultimately operationalized as tasks and resources. Visit the software process and measurement cast blog to participate in this and previous rereads. In response to the variety of product requirements, market needs, and development environments, we selected a goaloriented process, rather than a criteria oriented process, to advance our. The paper suggests a goaloriented measurement model life cycle that, starting out from the highlevel organizational goals, drives software organizations towards a structured process to deal with. A case study of evaluating configuration management. Gqm, the initialism for goal, question, metric, is an approach to software metrics that has been.
Holistic software process performance measurement from. In turn, the measurement goal should be clearly connected with an industrial goal, so the measurement program responds to a software organizations needs. Gqm can be used to lifecycle wares, process and resources. Integration of system dynamics modelling with descriptive. Replace your actionoriented goals with resultoriented. In the tame tailoring a measurement environment project at the university of maryland, such an improvementoriented software engineering process model was developed that uses the goalquestion. The first part establishes the measurement program and prepares it within the project or. The open literature typically describes gqm in terms of a sixstep process where the first three steps are about using business goals to drive the. Victor bossily defines a topdown, goal oriented framework for software metrics. The process that we describe in this guidebook will help you find and define software measures that directly support your organizations business goals.
Then, we give an introduction to software process assessment and capability evaluation, and a description of the software engineering institutes capability maturity model and the spice projects. Summarizing, it can be stated that both iso9001 and cmm have a strong emphasis on. Goaloriented measurement it is fundamental that all measurement activities be carried out in the context of a welldefined measurement goal. Applying the goalquestionindicatormetric gqim method. Goaldriven software development process gdp is an iterative and incremental software development technique. Production and maintenance of measurement models are crucial in the context of an advanced software development organization. By feedback sessions we mean wellorganized, structured meetings between the project team and the measurement team. In order to emphasise the importance of balanced metrics. What is the difference between a process oriented person. A goal definition template can be used to define each measurement goal gqm emphasizes the need 1. Citeseerx document details isaac councill, lee giles, pradeep teregowda. And we find that many people dont even realise there is a difference. A socially driven, goaloriented approach to business. Software metrics help project managers to gain an insight into the efficiency of the software process, project, and product.
Software process definition and management jurgen munch. Gqm is the descriptor of goal, question and metric. A goaloriented approach would allow the requirements to be refined and clarified through an incremental process. Goal oriented vs process oriented vs result oriented. Citeseerx goaloriented software measurement models. In object oriented software development process, the system is viewed as collection of objects.
This industrial experience paper describes how goaloriented measurement was established and which role feedback sessions played as a critical success factor within this process. Process metrics focus on improving the long term process of the team or organisation. Chungs nfr framework chung93 chung98 is a goal and processoriented approach for dealing with nonfunctional requirements. The popular goal question metric gqm approach1 has served the software. Basili described his sixstep gqm process as follows. Software product metrics goaloriented software product. Index termssoftware measurement, software quality, goalquestionmetric paradigm. One of approach that used for goaloriented measurement is goalquestionmetrics gqm. Measurement supports creating a corporate memory and is an aid in answering a variety of questions associated with the enactment of any software process. It allows achieving authentic reliable data and knowledge regarding the organizations software practices.
Measurement also helps, during the course of a project, to assess its progress, to take corrective action based on this assessment, and to evaluate the impact of such action. Gqm is easily coordinated with the organization surroundings and it can also serve as base framework for more measurement intitatives. Multiview framework for goal oriented measurement plan. The paper suggests a goaloriented measurement model life cycle mmlc that, starting out from the highlevel organisational goals, allows the management to identify what kind of information should be available to achieve the set goals. This tutorial presents the basic concepts of measurement. An operational process for goaldriven definition of measures. Qualities and the factors that affect them are modeled as softgoals, while functional characteristics are modeled as goals.
At any level, in fact, measurement models mms allow management to understand, assess, plan, and monitor the software process, products, and resources. Properly introduced metrics are the basis for efficient project and quality management. Improvement by goaloriented measurement semantic scholar. Practical guidelines for measurementbased process improvement. Establish explicit measurement goal specific to the process activity or product characteristic being assessed. Actionoriented goals arent true goals, since goals should be about making a difference, not just doing stuff.
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